Q: How much does Shipping cost?

A: The shipping from DXRacer is free. We currently ship our products within South African borders only.

Q: I accidentally ordered the wrong chair, how do I cancel my order?

A: For order cancellations, please send an email to info@esportsstore.co.za with your full name and order number.

Q: I have an issue with my chair, who do I need to contact?

A: If you purchased your chair directly through our website, please contact info@esportsstore.co.za.

Q: The chair I want is out of stock, how do I find out when it will be coming back in stock?

A: It would be best to contact info@esportsstore.co.za so that we can let you know when the new stock will be arriving. Please sign up to our newsletter and be the first to know about new product offers and promotions.

Q: What makes DXRacer different from ordinary chairs?

A: At DXRacer, we take great pride in the quality of every product we make. We design our chairs with ergonomics in mind and elevate them with racing flair. The result: Extreme comfort for healthy gaming. DX Racer is one of the first and longest gaming chair manufacturers in the market and we are supported by some of the top eSports teams and organisations around the world.

Q: What is DXRacer’s Return and Warranty Policy?

A: Please click through here to our Returns, Warranties and Support page.

Q: How do I decide what chair would be best for me?

A: We have packed our webpage with as much product information in order to make your buying decision as easy as possible but If you find you are still unsure, please send an email to info@esportsstore.co.za with your approximate weight and height and we will gladly assist you.